{"id":1013,"date":"2023-02-28T11:59:12","date_gmt":"2023-02-28T11:59:12","guid":{"rendered":"https:\/\/flexx-dev1.nl\/?page_id=1013"},"modified":"2024-02-23T12:57:46","modified_gmt":"2024-02-23T12:57:46","slug":"garantie-klachten","status":"publish","type":"page","link":"https:\/\/dezzy-s.com\/fr\/garantie-klachten\/","title":{"rendered":"Garantie & Klachten"},"content":{"rendered":"
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Garantie et r\u00e9clamations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Garantie<\/b><\/p>\n

Wij geven om onze producten en doen logischerwijze ons best om deze in topconditie aan je te leveren. Toch komt het wel eens voor dat er een bestelling kapot gaat tijdens transport of dat er iets anders gebeurt waardoor je aanspraak kunt maken op garantie.<\/p>\n

Alors, vous avez re\u00e7u un article livr\u00e9 endommag\u00e9 ? Veuillez le signaler imm\u00e9diatement dans les 24 heures en envoyant un e-mail \u00e0 info@thedezzyfactory.com<\/span><\/a>. Veuillez indiquer votre num\u00e9ro de commande, le nom du produit et envoyer une photo de votre r\u00e9clamation en pi\u00e8ce jointe. Nous l'examinerons dans les plus brefs d\u00e9lais et trouverons une solution adapt\u00e9e. <\/p>\n

Attention : il est important que vous nous informiez dans les 24 heures si l'article est endommag\u00e9 (car il est peu probable que les dommages n'aient pas \u00e9t\u00e9 caus\u00e9s par vous). Si vous signalez cela apr\u00e8s 24 heures, la garantie sera annul\u00e9e. <\/p>\n

Plaintes<\/strong><\/p>\n

Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden je aan om klachten eerst bij ons kenbaar te maken door te mailen naar info@thedezzyfactory.com<\/span><\/span><\/a>. Si cela n'aboutit pas \u00e0 une solution, il est possible d'enregistrer votre litige pour m\u00e9diation via Stichting Webwinkel Keur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.<\/span><\/span> \u00c0 partir du 15 f\u00e9vrier 2016, les consommateurs de l'UE pourront \u00e9galement d\u00e9poser des plaintes via la plateforme ODR de la Commission europ\u00e9enne. Cette plateforme ODR est disponible \u00e0 l'adresse http:\/\/ec.europa.eu\/odr<\/a><\/span><\/span>. Wanneer je klacht nog niet elders in behandeling is dan staat het je vrij om jouw klacht te deponeren via het platform van de Europese Unie.<\/p>\n<\/div>\n<\/div>\n

 <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Garantie & Klachten Garantie Wij geven om onze producten en doen logischerwijze ons best om deze in topconditie aan je te leveren. Toch komt het wel eens voor dat er een bestelling kapot gaat tijdens transport of dat er iets anders gebeurt waardoor je aanspraak kunt maken op garantie. Heb je dus een item wat 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